777dd's Privacy Policy
This policy provides a complete description of how your personal information is collected, used, stored, and kept safe on the 777dd platform.
Introduction & Scope
This privacy policy applies to all members who use the 777dd website and related services. By using our platform, you are considered to have agreed to the terms of this policy.
777dd is a safe and reliable online gaming and betting platform operated for users in Bangladesh. We believe you should have full control over your personal information. That is why we explain transparently what information is collected, why it is collected, how it is used, and how it is kept safe.
In this policy, the words "we", "our", or "777dd" refer to the operating entity of this platform. "You" or "user" refers to any person who opens an account or uses services on this site.
We may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform.
1 Information Collection — What We Keep
Various types of information are collected for registration and service operation on the 777dd platform. The categories are described in detail below.
Identity Information
Information required at the time of account registration:
- Full name and date of birth
- Email address and phone number
- Username and password
- National ID or passport details (for identity verification)
Financial Information
What is needed to complete transactions:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction amounts and dates
- Bonus usage details
Technical Information
Automatically collected from your device and browser:
- IP address and device identifier
- Browser type and operating system
- Connection time and page visit information
- Cookie and session data
Gaming Information
From your activity on the platform:
- Betting history and game play patterns
- Win and loss statistics
- Favourite game categories and preferences
- Session duration and activity type
2 Purpose of Information Use
Collected information is used only for specific and legitimate purposes. A complete list is provided below:
| Purpose | Explanation | Legal Basis |
|---|---|---|
| Account Management | Creating, verifying, and maintaining your account | Contract performance |
| Identity Verification | Confirming age and preventing fraud | Legal obligation |
| Transaction Processing | Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay | Contract performance |
| Security Assurance | Detecting unauthorised access and fraud | Legitimate interest |
| Customer Support | Providing assistance via live chat and email | Contract performance |
| Responsible Gaming | Detecting excessive gaming behaviour and taking protective measures | Legitimate interest and social responsibility |
| Marketing Communications | Informing you about bonuses and offers (based on consent only) | Consent |
| Service Improvement | Conducting analysis to further enrich the platform experience | Legitimate interest |
3 Cookies & Tracking Technologies
Cookies and similar technologies are used on the 777dd website. These are stored as small data files in your browser and help improve your browsing experience.
Essential Cookies
These are essential for the core functionality of the platform. They are used to protect login sessions, ensure security, and manage page loading correctly. They cannot be disabled because the site does not work properly without them.
Functional Cookies
These cookies are used to remember your preferences, such as language selection and account settings. They make your personal experience more convenient.
Analytical Cookies
These are used to collect statistics on site usage. Information about which pages are used most and where issues occur helps 777dd improve the quality of its service. You can control these through your browser settings.
It is possible to reject or delete cookies by changing your browser settings. However, this may limit some functionality of the site.
4 Information Disclosure & Sharing
777dd never sells your personal information. However, sharing information with third parties may be necessary in certain situations:
Service Provider Partners
We work with trusted technology partners for payment processing, technology infrastructure, and customer service operations. Only as much information as is needed for their specific task is sent to these partners. They are contractually bound to follow our guidelines and keep information safe.
Legal & Regulatory Authorities
Information may be provided to competent authorities to meet legal obligations or by court order. In addition, cooperation with the relevant authorities takes place to prevent money laundering, detect fraud, and prevent criminal activity.
Business Restructuring
In the event of a merger, acquisition, or business restructuring, user information may be transferred to the new authority. In such a case, you will be notified in advance and your information will remain protected under this policy.
Your information is not disclosed to third parties for any purpose other than the situations mentioned above.
5 Information Security Measures
777dd takes advanced technical and organisational measures to protect your information. Data protection is an ongoing commitment for us.
🔐 SSL Encryption
Our platform uses SSL (Secure Sockets Layer) encryption technology. This means all communication between your browser and our servers is encrypted and cannot easily be read by third parties.
🛡️ Secure Data Storage
User information is stored on secured servers. Passwords and sensitive financial information are protected through hashing and encryption and are never stored in directly readable form.
🔍 Regular Security Audits
Regular penetration testing and vulnerability assessments are conducted to ensure the security of our systems. Suspicious activity is detected automatically.
👤 Access Control
Our staff can only access information that is necessary for their work. Access logs are recorded for all staff and regular audits are conducted.
Please note — 100% security on the internet cannot be guaranteed. We are committed to providing the highest level of protection, but users should also keep their passwords private and avoid logging in on unfamiliar devices.
6 Information Retention Period
We retain your information for as long as it is needed. Retention periods differ for different types of information:
Active Account Information
All profile and preference information is retained for as long as your account is active. If you request account closure, we begin the deactivation process within 30 days.
Financial & Transaction Information
Transaction records may be retained for an extended period to meet financial regulatory requirements and prevent fraud. This type of information is generally used to fulfil legal requirements and may be maintained for some time even for inactive accounts.
Support & Communication Information
Records of customer service activity are retained to improve service quality and resolve future disputes. Information beyond what is needed is regularly deleted.
7 Your Rights
777dd believes that users have the right to full control over their information. Your rights are set out below:
Right to Access
You can request at any time to see what information we hold about you. We will provide that information within 30 days.
Right to Rectification
If there is any incorrect information in your profile, you can request a correction. We will update it as quickly as possible.
Right to Erasure
In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
Right to Restrict Processing
In special cases you can object to the processing of information for a specific purpose, particularly in the case of marketing communications.
Right to Data Portability
You can request that your own information be provided in a structured and readable format.
Right to Withdraw Consent
You can request at any time that processing of information given on the basis of consent, such as marketing emails, be stopped.
To exercise these rights, email [email protected] or contact us via live chat on the site.
8 Minor Protection
Use by those under 21 is prohibited
777dd strictly provides services only to those aged 21 or over. We do not intentionally collect any information from minors. If during the age verification process at registration someone opens an account with false information and it is later found that they are a minor, that account will be immediately closed and the associated information will be deleted.
If you believe any underage person is using our platform, please notify our support team immediately.
9 International Data Transfer
777dd is an international platform and parts of its technology infrastructure may operate on servers located in different countries. In such cases, your data may be transferred to another country.
Transfer Protection Measures
Wherever your data is stored or processed, we ensure that the standards mentioned in this privacy policy are maintained everywhere. All partners involved in data transfer are contractually required to comply with data protection standards.
For international transfers, we use Standard Contractual Clauses or equivalent protection measures.
10 Policy Changes & Updates
This privacy policy may be revised from time to time due to business needs, legal changes, or technological developments. The date of the latest update will always be clearly stated at the top of this page.
Notification of Changes
For any significant changes, we will send a notification to your registered email. For minor changes or edits, updating the page will be considered sufficient notice. Continued use of the site after changes will be taken as your agreement to the revised policy.
We recommend that you review this page regularly.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us.
Privacy-Related Requests
For viewing, correcting, deleting, or any other privacy-related requests, please contact us.
Our support team is available 24 hours a day, 7 days a week.
Email: [email protected]
Live Chat: Live chat is available directly on the site.
Language: Support is available in both Bengali and English.
Stay Safe at 777dd
Keeping your data secure is our responsibility — and we fulfil that responsibility with the utmost care.
Learn About Responsible Gaming